The Contemporary Austin is hiring a full-time Visitor Relations Manager to manage the museum’s front-line team and ensure a positive visitor experience at both its downtown gallery location and its west Austin 12-acre sculpture park. This position is eligible for medical, dental, vision, life insurance, and long term disability insurance, 401(k) plan with employer match, as well as tuition-free classes at our Art School. Salary range: $40-45k/year, depending on experience.

Responsibilities include:

• Supervise staff and maintain staffing schedule for Visitor Relations Specialists and Gallery Attendants (15-20 employees) at both the Jones Center downtown and Laguna Gloria in west Austin
• Hire and train new Visitor Relations Specialists and Gallery Attendant staff
• Build and continuously refine training curriculum
• Continually develop and implement best security policies and provide necessary resources
• Collaborate with retail managers to ensure front-line staff are well trained on retail offerings and retail transaction procedures
• Occasionally serve as a Visitor Relations Specialist when needed
• Compile admissions reports with demographics using ACME ticketing software
• Create and manage online calendar listings for the museum’s exhibitions, public programs and special events
• Coordinate internship program
• Coordinate, train, and manage volunteers for museum-wide events
• Availability for occasional evening and weekend programs

Qualifications include:

• Bachelor’s degree required
• 2-4 years of customer service experience required
• 1 year minimum experience managing staff required
• Familiarity with contemporary art preferred
• Team scheduling experience required
• Proficiency in PC environment using Microsoft Excel, Word, PowerPoint, and Outlook required; experience with modern ticketing software and Square for Retail preferred
• Retail experience preferred
• Interviewing and hiring experience preferred
• Museum experience preferred
• Extreme attention to detail; highly organized
• Effective communication skills; impeccable customer service orientation
• Self-starter and proactive worker; positive attitude
• Reliable transportation to travel between locations

How to Apply:

To apply, Please submit cover letter, resume and 3 professional references to hr@thecontemporaryaustin.org with subject line “Visitor Relations Manager.” No phone calls please.

The Contemporary Austin is an Equal Opportunity Employer.

The Contemporary Austin is hiring part-time Visitor Relations Specialists and Gallery Attendants to serve as one of the first points of contact for museum visitors at both its downtown Jones Center location and its west Austin location at Laguna Gloria. A variety of schedules, including weekdays and weekends, will be filled. Positions pay $11/hour, with schedules ranging between 8-25 hours per week, and may be eligible for paid vacation, sick, and personal time (dependent upon number of hours worked). VRS and Gallery Attendant staff are encouraged to attend in-depth docent trainings with curatorial staff to learn about each exhibition. Employees at The Contemporary also earn tuition-free classes at our Art School!

Responsibilities include:

• Greeting museum visitors and processing admission transactions
• Solicit museum memberships
• Complete store transactions as needed
• Answering and directing phone calls
• Providing information about the museum and the art on view
• Opening and closing galleries and/or property gates and buildings when necessary
• Assisting with event-related assignments as necessary
• Inspecting and reporting any facility-related concerns or damage
• Serving as backup for light janitorial needs

Qualifications include:

• High school diploma required
• Impeccable customer service orientation (helpful, courteous, professional)
• Excellent attention to detail; highly observant
• Previous retail or customer service experience preferred
• Familiarity and interest in contemporary art preferred
• Ability to lift and carry 40 pounds
• Ability to stand and walk for extensive periods of time
• Must have reliable transportation (parking costs may be reimbursed)

How to Apply:

To apply, Please submit resume, and three professional references in Word or PDF format to hr@thecontemporaryaustin.org. Include preferred position in subject line.

The Contemporary Austin is an Equal Opportunity Employer.

The Contemporary Austin is hiring part-time Security Guards to serve as one of the first points of contact for museum visitors at its west Austin Laguna Gloria location. A variety of schedules will be filled, including weekdays and weekends. Positions pay $11.00/hour, with schedules ranging between 8-25 hours per week, and may be eligible for paid vacation, sick, and personal time (dependent upon number of hours worked).

Responsibilities:

• Ensuring safety of artwork and patrons
• Ensuring necessary areas are secured as required
• Monitoring visitors on the grounds
• Providing general museum information to interested visitors
• Opening and closing property gates and buildings when necessary
• Assisting with parking and event-related assignments as necessary
• Assisting with physical and audio/visual setups as needed
• Inspecting and reporting any facility-related concerns or damage
• Serving as backup for light janitorial needs

Qualifications:

• High school diploma required
• Impeccable customer service orientation (helpful, courteous, professional)
• Previous security experience preferred
• Familiarity and interest in contemporary art preferred
• Ability to lift and carry 40 pounds
• Ability to stand and walk for extensive periods of time
• Must be able to work in a variety of outdoor climates, including summer heat and winter cold
• Must have reliable transportation

How to Apply:

Please submit resume and three professional references to hr@thecontemporaryaustin.org in PDF or Word format. Include “Security Guard” in subject line. No phone calls please.

The Contemporary Austin is an Equal Opportunity Employer.

The Art School is hiring experienced instructors for future semesters in all areas. Primary immediate needs are for artists with experience in wood, metal, and fabrication to help us expand our sculpture program. Daytime availability is especially helpful.

We also welcome candidates to submit new course ideas. We take pride in the high quality of our instruction and the student-centered learning environment offered at the Art School. Please review our website to become familiar with the subjects we currently offer.

Faculty Requirements:

• BA or MFA in studio art, art education, or relevant teaching subject.
• Minimum of two years’ experience.
• Demonstrated expertise in preferred medium or field.
• High level of personal motivation, dependability, and punctuality.
• Ability to work independently.
• Ability to nurture, encourage, and support the creativity of developing artists.

Additional considerations when hiring:

• Instructor’s personal work and reputation as an artist.
• Facility and materials requirements for new class proposals.
• Likelihood a proposed class will meet or exceed our average class enrollment.
• Relevance of a proposed class to the mission of The Contemporary Austin and the Art School.

Instructor Application and Class Proposal Submission
Please use the above link to attach your cover letter and resume. Applicants may also use the link to submit a new class proposal.

If you have any questions, please contact:
Kelcie Tisher
Administrative Coordinator, The Contemporary Austin – Art School
ktisher@thecontemporaryaustin.org

The Contemporary Austin is an Equal Opportunity Employer.